Bookkeeping accounting & finance suite
Traditional back-office IT help desks operate almost solely on emailed requests that can easily become lost and overlooked. Spreadsheets — a high-risk method to store data — log these requests and their statuses. Common requests involving passwords and network access take up large amounts of IT professionals’ time. It may be surprising to some that HR operations are considered back office. After all, recruitment and hiring require a lot of interactions on the part of HR professionals with people they don’t know, and they represent their business to people outside the organization.
Whether it’s overflow work, special projects or everyday accounting tasks our team becomes an extension of your team. Our certified processes underpin the work the business undertakes to ensure our services meet or exceed the needs and expectations of our customers. Founded in 2003 by three former Arthur Andersen professionals, NDH is a skilled professional services firm providing accounting and tax solutions to a sophisticated clientele.
Suppose if I decide to consider you for my daily accounting. How much time will it take for me to shift over to you?
Some organizations that don’t have the workforce capacity to carry out their own back-office operations choose to outsource them to another party. Modern back-office HR operations utilize one shared platform, eliminating the issue of overlapping work. Employees are empowered to review and update their own records and have a good sense of their performance, benefits, and duties. They receive prompt, one-on-one help with HR issues, while automation takes several duties off HR specialists’ desks.
For example, a manufacturing equipment salesperson may enlist the help of back-office staff to provide accurate information on inventory and pricing structures. Real estate marketing professionals frequently interact with sales agents to create attractive and relevant marketing materials. And IT professionals regularly interact with all divisions within the company to ensure proper functioning systems.
Which industries have more back-office processes?
We understand the varied needs of the different organizations and suggest them the best suitable solution for their unique business problem. Our reporting services can help management and CFOs to understand back office accounting their business functions. Persons with no accounting knowhow can understand the reports easily. So the business owner or management and take informed business decisions based on our reports.
Depending on the needs, both front- and back-office services can be outsourced when organizations are looking for ways to streamline processes. Processing customers’ orders is a back-office operation that includes both receiving and fulfilling customer requests for products or services. This crucial series of workflows form the customer’s journey to buying and receiving goods, including vital purchasing tasks like vendor vetting, multiple approvals, and contract negotiations. Back-office operations ensure that businesses deliver goods and services accurately and on time. This role is critical; customer satisfaction has become the primary basis for competition and success metrics in many sectors.
